Coronavirus Update

An update from Dr. Robertson and Dr.Phan

Thanks to all members of this amazing community for wearing masks, social distancing, staying at home and sacrificing so much in order to help flatten the curve.  Governor Inslee is allowing dental offices to extend services beyond emergency only. We are officially open on May 18th to take care of your dental needs.  

TO OUR VALUED PATIENTS:

WELCOME BACK!  WE'VE MISSED YOU!

We are in compliance with new CDC guidelines for dentists published April 29, 2020.  This is a fluid situation and we will update any new recommendations as needed.  Rest assured, your safety and the safety of our dental team, is a top priority.

In addition our strict infection protocol measures, we will be exercising a higher standard of infection control due to COVID-19: 

  • Screening all patients prior to appointments/at their appointments
  • Removing all magazines, toys, and other items that are difficult to disinfect from the waiting area
  • Disinfecting door handles, countertops, hard surfaces hourly
  • Procuring KN-95 masks, full face shields and other PPE to protect our staff and our patients
  • Appointments will be managed to allow for social distancing, that might mean there will be fewer options for scheduling.

While we are doing everything in our power to protect you, we also ask for your cooperation in making our office environment a safe one when you visit us:

  • If you have a cough, fever, or chills, please call our office to discuss whether or not you should reschedule.
  • We will be checking temperatures on all patients as they enter, and anyone with a reading over 100.4 degrees may be asked to reschedule to at least three weeks later as a precaution.  
  • Everyone in the dental office, including patients and staff (unless receiving treatment), must wear cloth face coverings or face masks to decrease transmission of the COVID-19. 
  • Also, please call our practice when you arrive and stay in your car until we are ready for you to enter the office.
Thank you for your patience and understanding! WE GOT THIS!
Dr Robertson, Dr Phan and Team

 

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