Sammamish WA

We are diligent about Infection Control

Prior to COVID-19 the dental profession adhered to strict disinfection protocols to ensure patient safety. Standard Precautions are the minimum infection prevention practices that apply to all patient care, regardless of suspected or confirmed infection status of the patient, in any setting where health care is delivered. These practices are designed to both protect the dental staff and prevent us from spreading infections among patients. Standard Precautions include —

1. 1. Hand hygiene.
   2. Use of personal protective equipment (e.g., gloves, masks, eyewear).
   3. Respiratory hygiene / cough etiquette.
   4. Sharps safety (engineering and work practice controls).
   5. Safe injection practices (i.e., aseptic technique for parenteral medications).
   6. Sterile instruments and devices.
   7. Clean and disinfected surfaces.

What additional steps we will take once we re-open:While our office already adheres to these standard precautions, there are several common sense recommendations we are implementing to prevent the spread of COVID-19.

1. 1. • Pre-screening phone calls and in office screening of patients for signs or symptoms of infection.
      • Making sure our masks, gloves, and eye protection are appropriate for the procedures performed.  We are increasing our standard PPE with additional face shields, washable surgical gowns and are trying to procure surgical caps, booties.
      • Cleaning and disinfecting public areas frequently, including door handles, chairs, and bathrooms.
      • Increased medical grade HEPA air filtration in the building.
      • Vinyl shield for the front office staff for protection when social distancing is not possible.
      • Implementing NO TOUCH check-in, health history, treatment planning and payment to decrease possible virus transmission.

How can you prevent contracting or spreading COVID-19?

1. 1. • Wash your hands frequently with soap and water for 20 seconds. If you don’t have access to soap and water, use alcohol-based hand sanitizer.
      • Maintain at least six feet of distance between yourself and anyone who is coughing or sneezing.
      • Avoid touching your eyes, nose, and mouth.
      • Cover your mouth and nose when you cough or sneeze. Do not use your hands.
      • Stay home if you feel unwell. If you have a fever, cough, or difficulty breathing, seek medical attention and call in advance. Calling in advance will allow your healthcare provider to quickly direct you to the right health facility.

If you would like more information about our office’s dedication to your HEALTH AND SAFETY, please give us a call at 425-392-2103.  As always, stay safe and be well.  WE GOT THIS!

 We hope that you and your family have been adjusting to our "new normal" during the shelter in place mandate.  Initially, Chris, Ava and I loved being homebodies and being able to spend unlimited quality time together.  Baking, cooking, eating, sleeping, Netflix, repeat...  

However, reality has set in with the Zoom distance learning, Zoom dental webinars, Zoom piano lessons, Zoom Girl Scout activities, you get the drift...we are Zoomed out! We pray that the sacrifices all Washingtonians have made with social distancing and staying at home have flattened the curve enough to resume some pre-COVID19 activities.  We are anticipating a May 18th reopening date and are busily preparing the office for practice in our "new normal".

We care about each of you and hope that you and your family will remain in good health and good spirits during this difficult time. Be safe and well...WE GOT THIS!

Dr Robertson, Dr Phan and Team

An update from Dr. Robertson and Dr.Phan: (March 19, 2020)

Due to the COVID-19 pandemic, we are currently suspending non-essential dental care.  As health care professionals, we have a role to play in "flattening the curve" and are following scientific public health advice. We are invested in the safety of this community and hope that by "social distancing" and conserving PPE for the frontline medical professionals, our efforts will be rewarded in the near future!

We will follow the guidelines from the WA state Department of Health and Governor Inslee with regard to re-opening.  We are anticipating an opening date of May 18th, 2020.  Please refer to this page for up-to-date information regarding our practice.

What about your existing appointment?

All appointments that are scheduled between now and May 14th are effectively cancelled and we have suspended our regular cancellation policy.  We value you and your access to dental care, and will be available for dental emergencies.  If you have an URGENT dental need, please call 425-395-4560 and leave a message for us.

We will be reaching out to those of you with cancelled appointments to reschedule your dental appointments over the next few weeks, once we are assured a re-opening date.

We are dedicated to protecting you and hope that you are safe and well in these uncertain times.

April 19, 2020 - Chris, Ava and I took a "road trip" to the University of WA campus to enjoy the cherry blossoms.  It was a warm, but windy spring day as we toured the almost empty campus with Ava.  We were eager to show her our alma mater and the old, historic buildings, and reminisce about where our classes were and where we ate lunch and definitely where we studied and studied.

With the sunshine on our faces and the smell of the spring flowers and fresh air, we were quietly reminded to be thankful for all that we still have in this time of hardship.  We are healthy, we are safe with our loved ones and we are grateful to be a part of this community.  Hug your loved ones tight and we hope to see you soon!

Thank you for taking the time to visit our blog. Please check back often for weekly updates on fun and exciting events happening at our office, important and interesting information about the dental industry, and the latest news about our practice.

Feel free to leave a comment or question for our doctors and staff - we hope this will be a valuable resource for our patients, their families, and friends